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30 Day Money-Back Guarantee
Rebalance will refund a Client’s purchase as part of its 30-day money-back guarantee when they send back the required amount of the product based on their specific system within 30 days of purchase. The Client/Advisor must pay for the shipping cost to send the product back to Rebalance headquarters. Reach out to our Customer Service Team at cs@rebalancehealth.com for a return authorization (RMA). Include the Return Authorization Number on the outside of your box.
Additional Details based on supply:
90-Day Supply
To qualify for a refund, you must return at least two of the three month’s supply (two unopened morning pouches, afternoon pouches, and bedtime pouches) of your unused product to us along with the jars.
30-Day Supply
To qualify for a refund, you must return at least 25% of your unused product to us along with the jars at your cost.
Return Address:
1855 S 57th Ct, #100
Boulder, CO 80301
Refund Processing:
Once we receive your returned order, we'll process your refund within 5 business days. Please note that it may take a few business days for the refund to appear on your credit card statement, depending on your credit card processor.
If you have any questions or need assistance, feel free to reach out to our customer service team (cs@rebalancehealth.com). Your satisfaction is our top priority.