Do you ship internationally?
We are currently busy spreading Mojo throughout the United States. At this time, we do not ship internationally, but it might be in our near future!
Do you ship to APO or PO Boxes?
Regarding APO addresses, yes! APO box deliveries will be shipped via USPS. Regarding PO boxes, unfortunately we don’t have this capability at this time. But maybe you can get creative and use a friend’s or family member’s address to receive your order for you?
How fast is shipping?
We'd like to think our shipping is hypersonic. Most orders ship the same day when received by 12:00pm MST (excluding weekends). With standard ground shipping, you should expect to receive your package within 3-7 business days, depending on your location. You can also track your package via the tracking link in your shipping confirmation email.
I just placed my order and need to make a change. Can you help?
Contact us immediately. If your order has not been processed, we will work with you to make the necessary adjustments to your order.
If your order has already shipped, that means we would have to run out the door and chase a delivery truck to find and make changes. Unfortunately, the dogs we have here are not equipped to do that. They just wag and ask for scratches and snacks. In this case, you can simply refuse the package upon delivery, and let us know the package is back on it’s way. As soon as it returns to our facility, we'll be happy to update your order and reship accordingly.
My order is damaged. How do I get help?
Oh no. We take every precaution to ensure your order arrives in pristine condition. Perhaps the delivery team played football with your box? No worries, contact us here and our customer experience team will work hard to get your items resent as fast as possible.